Validated by Amin Bashi, VP of Product at Product School.
Put yourself in your customers’ shoes to find the problems in your user experience (and uncover opportunities to solve them). Available in Google Slides and PowerPoint.
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• Create a visual representation of the steps a user takes while using your product and interacting with your company.
• Identify key moments when you are losing customers.
• Help you and your team look at your product from your user’s point of view.
